All prices are quoted in pounds sterling, and may be per product or per case, as marked.If the person receiving the wine is unable to produce appropriate ID, unfortunately our couriers will be unable to leave the wine. If our couriers are in any doubt about the age of the recipient on delivery, they will request some form of ID.If you are buying a case of wine as a gift - the recipient must also be over 18 years old.By placing an order you also confirm that you are at least 18 years old. When you register your details you will be required to enter a valid date of birth to confirm you are 18 years old or older. We will not sell wine to anyone who isn't 18 years old or over.We are continually improving our service, but if you have any particular ideas or suggestions about how we can improve, please send them to: restriction We try to resolve most issues immediately, but where this is not possible, we will keep you informed about progress until a satisfactory resolution has been achieved. We will acknowledge your contact within 24 hours. Customer satisfaction - If you are dissatisfied with our performance in any way, please contact our customer services department immediately on 03.Īt Virgin Wines, we aim to deal with all enquiries fairly, confidentially and quickly.Minimum size for a mix your own case is 12 wine bottles.We promise that we will only ever replace up to three bottles without asking. If you order a case of wine and some of the products are out of stock we will replace them with equal or higher value wines. Here are our details should you want to contact us:Įmail: Availability - Wine is an agricultural product and runs out from time to time. Relevant United Kingdom law will apply to these terms and conditions and the relevant courts of the United Kingdom will have exclusive jurisdiction.You acknowledge and agree that you may not use any more than one promotion and/or discount in any one order and that promotions and discounts cannot be used in conjunction with one another.
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Title will pass on delivery of the products, provided that we have processed and received payment in full for the products.Our confirmation email constitutes acceptance of your order and will form a legally binding contract between us and you for the sale of the products, governed by these terms. Provided that we are able to accept your order we will send you an email to confirm your order. The placing of an order anywhere on our website or with one of our sales team does not constitute a contract.All orders must be placed via the website or via our sales team on 03.Warranties: We warrant that the wines will be of satisfactory quality and fit for their general purpose.
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